Privacy Policy
The Truth Scope ("we," "our," or "us") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
We collect information that you voluntarily provide to us when you fill out forms on our website, including:
- Personal identifiers such as your first name, last name, and email address
- Phone number (when optionally provided)
- Information about your inquiry or situation category
We also automatically collect certain technical information when you visit our website, including:
- IP address and approximate geographic location
- Browser type, device type, and operating system
- Pages visited, time spent on pages, and referral source
- Cookies and similar tracking technologies (see Section 6)
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide our consultation services
- To communicate with you about our services, including follow-up correspondence
- To improve our website, services, and user experience
- To analyze website traffic and usage patterns
- To comply with legal obligations and protect our rights
- To detect, prevent, and address fraud, abuse, or technical issues
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service providers: We may share data with trusted third-party service providers who assist us in operating our website and delivering our services (e.g., email delivery, analytics), subject to confidentiality obligations.
- Legal requirements: We may disclose information if required to do so by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymize it.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and analyze site traffic. These include:
- Essential cookies: Necessary for the website to function properly, including session management and security.
- Analytics cookies: We use Google Analytics to collect anonymized data about how visitors use our website. This helps us understand traffic patterns and improve our services. Google Analytics uses cookies to collect information such as how often users visit our site, what pages they visit, and what other sites they visited prior to coming to our site.
- Advertising cookies: We use the Meta (Facebook) Pixel to measure the effectiveness of our advertising campaigns and to deliver relevant advertisements. The Meta Pixel collects data about your activity on our website and may be used to show you targeted ads on Facebook and Instagram.
You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of our website.
7. Third-Party Services
Our website may integrate with or link to third-party services, including:
- Google Analytics: Subject to Google's Privacy Policy
- Meta (Facebook) Pixel: Subject to Meta's Privacy Policy
- WhatsApp: Communications initiated through our WhatsApp link are subject to WhatsApp's Privacy Policy
We are not responsible for the privacy practices of these third-party services. We encourage you to review their respective privacy policies.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your personal data ("right to be forgotten")
- Restriction: Request restriction of processing of your data
- Portability: Request transfer of your data in a structured, machine-readable format
- Objection: Object to processing of your data for certain purposes, including direct marketing
- Withdraw consent: Where processing is based on consent, you may withdraw consent at any time
To exercise any of these rights, please contact us at support@thetruthscope.com. We will respond to your request within 30 days.
9. California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. As stated above, we do not sell your personal information.
10. International Users (GDPR)
If you are located in the European Economic Area (EEA) or United Kingdom, our legal basis for collecting and using your personal information depends on the specific context: consent (when you submit a form), legitimate interests (to improve our services), and legal obligations. You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.
11. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18, we will take steps to delete that information promptly.
12. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on this page with an updated "Last updated" date. Your continued use of our website after any changes constitutes acceptance of the revised policy.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@thetruthscope.com